10/3/2023 0 Comments A timely mannerFast response time to Google online reviews can also result in a live interaction with your customers giving you the opportunity to gather more feedback about your product or service. That’s a great first step to make sure you have the right people in the right place to scale up your company and grow.Responding in a timely manner shows the customer that you respect their time and are thankful for their review. I’d encourage you to click on the Assess Your People button below and take a very short (2-minute) assessment of where your current employees are-and your process for putting the right people in the right place. Do you have the people with the right skills and the right gifts in a position to take your company to the next level? Do they understand what will be needed to scale up your operations so that you’re prepared for explosive growth? However, you may have gaps in strategic areas. You may already have some of the key players in key positions. Or they could be capacity gaps, such as when the founding team realizes they are unable to keep up with customer demand for new features and support requests.Īs is the case with so many business decisions, your specific situation will determine which employees you should hire first. These could be skill gaps, such as the group of hardware engineers who realize their product needs a major software component. Teams that need to hire are trying to bridge the gap between what they can do today and what they need to do in the future. In the book Scaling Teams authors David Loftesness, Alexander Grosse address this issue. The key positions you hire early will dramatically impact who you need to hire later. What that means is that it matters when you hire certain positions. Why is it so important to hire the right people in a timely manner? In addition to hiring the right people for the right job, it’s also essential to hire the right people at the right time. They may still be valuable employees, but they won’t be the leaders you need to move the company forward. But if you are determined to scale up, they may not be the right people for that task. That doesn’t make them bad people or bad employees. They might not have the drive or desire to improve their skills to the level that’s required. Then again, you may have some people working for you who are at the apex of their capability. That’s why developing your employees is so important. Some of your key people may need to be trained and developed to meet those requirements. But do these people have the skills necessary to take your company to the next level? You may have people in positions who were fully capable of taking you where you were to where you are now. That means that key people within your organization are the ones who drive the transformation. They require key people to guide them through the changes they need to make to scale. Why Key Positions Are So ImportantĬompanies don’t change on their own. The changes you made to get from one level to the next won’t necessarily take you to the level after that. They may not appreciate that it’s a repetitive process. Sometimes business leaders misunderstand that scaling up their business requires them to transform their company. Not hiring key positions in a timely many can keep you from scaling up. What many growing companies don’t recognize, however, is that the timing for hiring these key people is critical as well. That’s an absolute must for any company looking to scale up. Home » Not Hiring Key Positions in a Timely Manner Can Keep You from Scaling Up Novem7:31 pm Published by Chuck KocherĪs an executive business coach, I talk to business owners and leaders regularly about the importance of hiring the right people for the right position. Not Hiring Key Positions in a Timely Manner Can Keep You from Scaling Up
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